Technical Support for Overdrive

We want you to be successful on Overdrive.  Feel free to call a Research Assistant at 970-879-0240 ext. 331 or use the form below.

Follow-up Contact Information

We like to reply to all questions, so please supply us with at least one point of contact - a phone number or an email address.

Tell Us About the Problem

The more details you provide, the better we will be able to help you troubleshoot your problem. Can you tell us?

For example, I am trying to download a title.

Tell us the title that is giving you grief.

It will help us if you can tell us
(1) Type of computer and operating system,e.g.: Windows XP, 7, Vista, Mac Leopard, Tiger, etc.
(2) What type of device you are transferring the title to, e.g.: Zen, iPad, iTouch
(3) What browser are you using, e.g.: Internet Explorer, Firefox, Opera

What error messages are you seeing?

Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.