Receive text message notifications for items that are available for pickup and those that are due soon. Request information about your current checkouts, and even renew the books and movies you have checked out! All via text.
You will need the barcode number located on the back of your library card. If you wish, you can add additional library cards (for instance your child’s card) to your account by using the ADDCARD instructions below.
We hope this new text messaging service adds convenience to your library experience. If you have any questions please don’t hesitate to contact us.
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Text Messaging How Tos
Add Cards to Your Text Messaging Service
Once you have signed up for text messaging you may add multiple library cards to your phone to easily track the activities on your family's accounts.
- Send a text to 844-225-9488 with the message ADDCARD.
- You will receive a reply prompting you to add a library card number
- Type in the card number and send
What cards are tied to my Phone?
Send the message MYCARDS to 844-225-9488 and a list of all of the library cards associated with your phone will be returned to you.
Stop Text Messaging
To stop all text messages simply send a text to 844-225-9488 with STOP as the message. This will immediately remove your phone number from the service, no questions asked.
To remove individual library card numbers from the service, do the following.
- Send a text to 844-225-9488 with DROPCARD as the message.
- You will receive a reply that lists all of the library card numbers assigned to your phone number.
- Respond to the text with the item number associated with the barcode you wish to remove. For example:
You would respond with 1 if you wanted to remove the first number.
What Kinds of Notices Will I Get?
The following notices are sent by default. Texting the keyword (e.g. HOLDS) to 844-225-9488 will turn that type of notice off. Text the keyword again to turn the notice back on.
- HOLDS: This is a notice that you have holds ready to be picked up.
- OVERDUE: This is a notice that things are already overdue.
- RENEW: This is a notice that things will soon be due, and you can renew them.
- FEES: This is a notice that there are fines or fees owed.
- ANNOUNCEMENTS: These notices will feature library closures, etc.
Text NOTICES to view the current status of all the opt in/out notices.
When Will I Receive Texts?
Texts will be sent only when activity on your account triggers a message and they will be sent between 9:00am and 7:00pm.
Will I Be Charged For This Service?
The library doesn’t charge a fee for this service, but your cell phone plan’s regular text messaging rates still apply. Check with your cell phone service provider to see the cost of text messages in your service plan. You can expect a larger volume of text messages with this service.
Text Messaging Commands
Send all messages to 844-225-9488
TEST: Test your connection to the service.
HELP: Get help with a command. E.g., type HELP FEES to get help with that command.
MYBOOKS: Inquire about the status of all of your library items.
IOWEU: Get a list of fines and fees for all registered barcodes.
RHL: Get a list of holds expiring soon.
HL: Get a list of holds that are ready to pick up.
OA: The service will attempt to renew all overdue items and will reply with a list of items that were successfully and unsuccessfully renewed.
OL: Generates a numbered list of all overdue items eligible for renewal.
RA: The service will attempt to renew all items and will reply with a list of items that were successfully and unsuccessfully renewed.
RI: Get a list of items that are coming due and that cannot be renewed.
RL: Generates a numbered list of renewable items.
MYCARDS: Generates a numbered list of the barcodes currently registered to your phone.
ADDCARD: This will add a barcode registered to your phone for notices.
DROPCARD: To remove a card from your phone for notices.
ADDEMAIL: Change email on your account.
SWITCHPHONE: Update your phone number or mobile service provider (AT&T, Sprint, Verizon, etc).
RESEND: Receive last message again.
STOP: Immediately remove your number from the text service, no questions asked.
QUIT: Longer way to quit the service. You will be prompted to enter the barcode and will receive a message confirming your request.