Frequently Asked Questions
I need help downloading an ebook, audiobook, video, magazine or music.
We are delighted to offer the option to download magazines, books, audiobooks, comics, movies, documentaries and TV programs from the convenience of home. If you need help getting these materials onto your phone or device, email or call Tanya Lillehoff, Reference Librarian, at email@example.com, 970-367-4904.
Can I reserve a meeting room or Library Hall?
We are pleased to announce that all of our meeting rooms are available for reservations, including Library Hall.
How are you conducting curbside pickup.
We have an entire page and FAQ devoted exclusively to our curbside service. If you have additional questions, please do not hesitate to reach out to John Major at firstname.lastname@example.org.
What materials are available for curbside pickup?
All materials featured in our catalog are available for curbside pickup: books, DVDs, music, etc. Please note that it may take up to 24 hours for staff to pull items that are on our shelves.
Free, COVID-19 Rapid Test Kits, Kn95 masks and surgical grade masks are also available upon request.
Can I request items from other libraries?
Yes, the courier service that the library uses has resumed operations. You may, therefore, borrow any materials featured in our catalog.
Can I access the wifi and use my personal computer inside the library?
Yes, WiFi is available throughout and outside of the building.
How do I return materials?
Please use the library's book drops either at the main door via Lincoln Ave, or in the wall near the Yampa River entrance. The book drops in Clark and at City Market are also available.
Can I get books on a certain topic for a distance-learning or homeschool project?
Yes, you can use the Teacher Request form to ask the Children's Staff to assemble a number of materials on a certain topic for you or your student.
Can I donate books at this time?
Yes, we accept books donations for our resale shelves and we seek gently used copies of popular interest. We limit donations to 10 at a time. DVD's, CD's or any older media formats cannot be accepted.
Can I get something printed, scanned, or faxed without entering the library?
Absolutely! Patrons looking to print, scan, or fax documents, or are interested in our digital collections may call the Reference Desk (970-879-0240 ext. 331) to request curbside Reference services.
You may also send your print request in advance of visiting the library. Send your document (.PDF, .DOCX, .CSV, etc.) as an attachment to email@example.com. Please include your name, phone number and email address. Black and white printing only at $0.10 per page.