Freezing/Suspending a Hold

Freezing Holds on Physical Titles

If you are going out of town, or if you simply wish to better manage the arrival of your holds, you may "freeze" your request.

If you reach the top of a waiting list while your hold is frozen, the next available copy will be sent to the next person in the waiting list. We will continue to send available items to the next card holder until you choose to re-activate your request. Once you re-activate your request, you will regain your position on the hold list.

Printable Instructions for Freezing Holds

How to Freeze/Suspend Your Hold

  1. Log-in to your account
  2. In the left-hand column, choose Titles on Hold
  3. Click on Freeze Hold to the right of a title.
  4. Frozen holds will say Thaw Hold.

How to Re-Activate Your Hold

  1. Log-in to your account
  2. In the left-hand column, choose Titles on Hold
  3. Click on Thaw Hold to the right of a title.

You Can't Freeze a Hold if:

  • A title is on the shelf/checked in
  • A title is on the holdshelf for you
  • A title is in transit for you
  • A title shows a status of Ready in your account.
  • You are the only hold on the list.
  • Your hold was requested through Prospector

Freezing Holds on Overdrive (digital) Titles

  1. Login to your Overdrive account
  2. Under the My Account dropdown select Holds
  3. Click on Suspend Hold.
  4. Choose how many days you would like this hold to be suspended
  5. Your hold will keep moving up the wait list, but it will not be available to you while it is suspended.